MLAK Toilets: What They Are, Who Can Use Them & Where to Find Them in WA
For many families and people living with disabilities, leaving the house isn’t just about where you’re going — it’s about knowing the right facilities are there when you need them.
Access to safe, clean, and appropriate bathroom facilities can make the difference between a smooth outing and a stressful one. That’s where the MLAK system comes in.
If you’ve ever wondered what an MLAK toilet is, who can use one, or how to get a key, this guide will walk you through everything you need to know — plus where to find them across Perth and surrounding areas.
What Is an MLAK Toilet?
It is a universal key system used across Australia that allows eligible people to access locked accessible toilets and Changing Places facilities.
These facilities are locked to:
* Prevent misuse
* Keep facilities clean and available
* Ensure they are ready for the people who genuinely need them
You will commonly find MLAK access on:
* Accessible public toilets
* Changing Places facilities
* Liberty swings
* Some lifts and other public amenities
Who Can Use an MLAK Key?
MLAK facilities are designed for people who need more than a standard accessible toilet.
This may include people who:
* Have mobility challenges
* Require continence support
* Need an adult-sized change table or hoist
* Rely on carers for toileting or personal care
* Need secure, private facilities for dignity and safety
Carers and family members can also use the key on behalf of the person they support.
Why MLAK Access Matters
Access is not just about convenience. It is about independence, dignity, and confidence.
When families know these facilities are available, it becomes easier to:
* Plan outings
* Stay out for longer
* Feel more confident in the community
* Reduce stress around unexpected situations
It is a small key that can make a big difference in everyday life.
Where to Find MLAK Toilets (Perth & Surrounds)
Here are some key MLAK and Changing Places locations in Perth and surrounding areas:
Canning Changing Places — Behind the City of Canning Administration Building, Civic Gardens, George Street West, Canning, WA. Features: hoist, adult-size change table, peninsular toilet, space for two support people. (24/7 with MLAK; city staff can open Mon–Fri) (perthairport.com.au)
Perth Airport – Terminal 1 & Terminal 4 (Changing Places) — Ground floor at Terminal 1 International and Terminal 4. Features: shower, ceiling hoist, adult-size change table, privacy screen. Open when the airport is open; MLAK required. (perthairport.com.au)
Mandurah Changing Places (Mandurah Forum & Eastern Foreshore) — Mandurah Forum, 330 Pinjarra Road & Eastern Foreshore near Tuckey St. Accredited facilities; contact (08) 9535 5522. MLAK required. (mandurah.wa.gov.au)
Deep Water Point Reserve (Mount Pleasant) — 120 The Esplanade. Adult change table, ceiling hoist; open 24/7 with MLAK. (City of Melville)
Lakeside Joondalup Shopping Centre (Lakeside) — Changing Places on ground floor/food court area; MLAK required; check centre hours. (City of Joondalup)
Bibra Lake Regional Playground (Cockburn) — Progress Drive, Bibra Lake: ceiling hoist (Prism C450), adult change table, shower; MLAK required. (City of Cockburn)
Perth Children’s Hospital (PCH) — Level 2/Level 5 change areas and adolescent change areas; hospital staff can assist after hours — check reception. (Perth Children's Hospital)
Elizabeth Quay (Perth CBD) — Changing Places facility noted in City of Perth access guides; MLAK access applies, though after-hours/event access may need security. (toiletmap.gov.au)
Various other locations across WA — Optus Stadium, Yagan Square, Sorrento Beach, Bibra Lake, and other sites are included in the Changing Places network — check the National Public Toilet Map for current coverage (more than 30 Changing Places across WA). (toiletmap.gov.au)
How Do You Get a Universal MLAK Key?
You can purchase an MLAK key through:
* Master Locksmiths Association members
* Approved distributors across Australia
Some programs may also offer free or subsidised keys for eligible users, including Companion Card holders.
It is worth checking with local disability support networks for current options.
Before You Head Out
Before planning your trip, it helps to:
* Check locations using a live map
* Confirm opening hours where needed
* Keep your MLAK key easy to access
A quick check before leaving can make the outing much smoother and less stressful.
Sources & Where to Check for Live Updates
National Public Toilet Map (Changing Places filter). (toiletmap.gov.au)
Perth Airport — Changing Places information. (perthairport.com.au)
City of Mandurah — Changing Places. (mandurah.wa.gov.au)
City of Melville — Deep Water Point Changing Places PDF. (City of Melville)
City of Joondalup — Access & Inclusion (Changing Places information). (City of Joondalup)
City of Cockburn — Bibra Lake Regional Playground Changing Place. (City of Cockburn)
Perth Children’s Hospital — Accessible facilities. (Perth Children's Hospital)
Master Locksmiths Association — MLAK overview and ordering. (masterlocksmiths.com.au)
Development Disability WA / NDS / DDWA — MLAK / Companion Card updates. (Developmental Disability WA - DDWA)