Privacy Policy

Effective Date: 28 July 2025

Overview

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website.

By using our site, you agree to the terms of this policy.

Information We Collect

We may collect the following types of personal information:

Name

Email address

Phone number

Billing or service details

Any other information you choose to provide (e.g. via contact forms or emails)

We may also collect non-personal data such as:

IP address

Browser type

Pages visited

Time spent on site

This information helps us improve your experience and our services.

How We Collect Information

We collect information when you:

Fill out a form on our website

Book or enquire about services

Use or browse our website (via cookies or analytics tools)

How We Use Your Information

We use your personal information to:

Communicate with you

Provide services and customer support

Process payments (if applicable)

Improve our website and services

Send occasional updates or marketing (if you’ve opted in)

We will never sell your personal information.

Third-Party Services

We may use trusted third-party tools (e.g. Squarespace, payment processors, email platforms) to help operate our website and services. These providers may have access to your information only as needed to perform their services, and are not permitted to use it for any other purpose.

Cookies and Analytics

We use cookies and analytics tools (like Google Analytics) to understand how visitors use our site and to improve your experience. You can manage cookie preferences in your browser settings. For more information, see our [Cookies Policy].

Data Storage and Security

Your data is stored securely using Squarespace and other reputable service providers. We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

However, no system is 100% secure — so while we do our best, we can’t guarantee complete security.

Your Rights

You have the right to:

Access the personal data we hold about you

Request corrections or updates

Ask us to delete your personal data

Withdraw consent to receive marketing

To exercise your rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: hello@startherapyserviced.com.au

Business Name: Star Therapy Services